Cancel at any time from the authenticated customer Dashboard. Stripe subscriptions open a short-lived Stripe-hosted management page; Google Marketplace subscriptions remain managed in Google Cloud Billing. Cancellation normally takes effect at the end of the current paid period unless the provider confirms otherwise.
Cancel at any time from the authenticated customer Dashboard. Stripe subscriptions open a short-lived Stripe-hosted management page; Google Marketplace subscriptions remain managed in Google Cloud Billing. Cancellation normally takes effect at the end of the current paid period unless the provider confirms otherwise.
Refund eligibility depends on activation status, the payment provider, and applicable law. Subscriptions do not include a free trial, and charges for activated periods, monthly renewals, or post-promotional auto-renewals are non-refundable except where required by mandatory law. As a one-time exception for an initial website subscription purchase (excluding renewals), you may request a full refund within 7 calendar days of the initial charge only if no activation event has been recorded on the account—meaning domain or email ownership verification has not been completed, no claimed owner card fields have been published or updated, and no paid features (including reading AInbox messages, monthly reports, or paid MCP tools) have been accessed. Email support@twin3.ai from your verified email with your domain and Stripe receipt ID; no refund is promised before review. We respond within 3 business days, and approved refunds return to the original payment method (typically settling in 5–10 business days depending on the card issuer).
Upgrades take effect immediately: unused time on the current plan is credited and only the difference for the rest of the billing period is charged. Downgrades take effect at the next billing period; the current plan stays until then and the remaining time is not refunded.
Duplicate charges, billing errors, post-cancellation charges reported within 14 days of billing, or unauthorized charges reported to support@twin3.ai within 30 days of the transaction date are investigated within 1 business day and resolved within 3 business days with a full refund of confirmed errors. Please contact support@twin3.ai before initiating a card chargeback so we can resolve the issue promptly; paid plan access may be paused while an active payment dispute is under review. Never send card numbers, passwords, private keys, or Site Agent Keys by email.
Monthly subscriptions: Identity US$129.00, AInbox US$149.00, Agentic US$199.00, Operate US$299.00. Prices are in USD per month, excluding taxes unless required under applicable law. Identity and AInbox are charged at checkout via Stripe with a valid payment card on file and renew automatically each month until canceled in the customer Dashboard before the next billing date; there is no free trial. Official promotional codes (XA- single-use email-bound codes for 1 to 12 months, or 3-month partner codes; no perpetual discounts) and 100% off free-period codes still require 18+ confirmation and a valid payment card on file at Stripe checkout, and automatically renew at the standard monthly plan price when the promotional period ends unless canceled beforehand. Free Check is separate and is not a Marketplace plan.
Buy on this website: go to xagent.id, enter your company domain, choose Identity or AInbox, and pay by card. Domain verification follows payment. Agentic and Operate website checkout is not open; a signed-in domain owner can request them from the dashboard and a person follows up.
Website purchase eligibility is enabled for: Identity, AInbox. Checkout still requires payment-provider configuration and final server validation.
The seven declared A2A skills are separate from optional Agent Store work skills. Their current access and data limits are described in the terms. Optional work-skill slots are not enabled.
The seven declared A2A skills are separate from optional Agent Store work skills. Their current access and data limits are described in the terms. Optional work-skill slots are not enabled.